Mondetta MPG is a rapidly growing apparel design and manufacturing company that provides our customers with leading-edge fashion design and quality at unexpected prices. At Mondetta, we believe that our employees as well as our customers are our most important assets. The Account Coordinator will manage customer orders from initial order through to delivery, as well as: . Respond to customer inquiries . Research required information using available resources . Monitor customer orders, review status, and resolve discrepancies . Provide customers with product and service information . Enter orders into the appropriate database . Maintain style information within the system . Provide customer service to internal divisions . Work with internal teams to maintain data in systems . Report on customer orders as required . Process returns and exchanges . Identify and escalate priority issues . Work with internal divisions to provide required information . Document all call and email information according to standard operating procedures EDUCATION & EXPERIENCE . Previous experience in an administrative or office support role . High school diploma or equivalent . Intermediate proficiency in MS Excel . Experience in consumer goods an asset . Experience using Blue Cherry Software considered an asset . Proficiency in English communication . Solid data entry and typing skills . Knowledge of administration and clerical processes KEY COMPETENCIES . Verbal and written communication skills . Multitasking and ability to work in fast-paced environment . Problem analysis and problem solving . Customer service orientation . Proven ability to be highly organized . Attention to detail . Adaptability . Team work If you believe you can make a strong contribution to Mondetta as an Account Coordinator, please submit your resume in confidence Bonnie Stangeland, Research Associate, at bonnie@legacybowes.com quoting project #223412. If you would like more information about Mondetta, please contact Bonnie at (204) 934-8827.