Apply For This Position

Job Code:213138
Opportunity:Field Engineer
Location:Winnipeg, MB
Date Posted:4/12/2021

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Seerx Technologies Inc., a managed IT services company that serves as the dedicated IT department for hundreds of clients, is seeking a Field Engineer to join their team. Reporting to the Field Technician Manager, the Field Engineer will be the primary engineer responsible for a core group of Seerx clients. This position will require the availability of a vehicle for travel. This position will work Monday-Friday, 8:00am - 4:30pm, and will also be set up to work from home with company equipment. The successful individual is professional, courteous, a quick learner and current in IT skills and customer service. They will also be patient, empathetic, and provide exceptional and efficient service to Seerx's clients. RESPONSIBILITIES . Work on all tickets that are presented to them, to the best of their abilities. . Know their limitations and when to ask questions. . Help other staff solve problems of a technical nature. . Install, setup, maintain and troubleshoot computers and computer peripherals to client locations. . Install, setup, maintain and troubleshoot software onto client computers as needed. . Install, setup, maintain and troubleshoot LAN and WAN networks. . Perform their work remotely, or travel to their client's locations to do onsite work. QUALIFICATIONS . Post-secondary training in related field with 3+ years' experience in a supporting role . Fluent in written and spoken English . Proficiency in Microsoft 365, Windows 10, Windows Service 2019, and all Microsoft applications . Well versed or comfortable with various support applications (in Connectwise, Solarwinds, Sonicwall, and IT Glue) . Well versed or comfortable with various backup programs (Arcserve, iDrive, Veeam) . Basic understanding of switches, routers and TCP/IP networking, VOIP and Vmware . Valid Manitoba driver's license, and access to a vehicle If you believe you can make a strong contribution to Seerx as a Field Engineer, please submit your resume in confidence Bonnie Luby, Research Associate at Bonnie@legacybowes.com quoting project #213138. If you would like more information about Mondetta, please contact Bonnie Luby at (204) 934-8827.



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